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Please use this identifier to cite or link to this item: http://hdl.handle.net/1813/10842
Title: What do users think of us? Mining three years of CUL LibQUAL+ data (PowerPoint presentation)
Authors: O'Brien, Liane
Miller, Linda
Li, Xin
Keywords: LibQUAL+
Surveys
Service quality
Library users
Cornell University Library (CUL)
Association of Research Libraries (ARL)
Issue Date: 22-May-2008
Abstract: This PowerPoint was presented at CUL's Professional Development Week on May 21, 2008. It presents a longitudinal view of CUL's LibQUAL+ data for the "core questions" that were asked in each of the three 2002, 2003 and 2005 surveys. The analysis focuses on showing similarities and differences between patron groups.
URI: http://hdl.handle.net/1813/10842
Appears in Collections:Assessment Findings about CUL

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LibQUAL_mining_2002_2005.ppsMicrosoft Powerpoint presentation that will always open as a slide show presentation349.5 kBMicrosoft PowerpointView/Open

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