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Title: What do users think of us? Mining three years of CUL LibQUAL+ data (PowerPoint presentation)
Authors: O'Brien, Liane
Miller, Linda
Li, Xin
Keywords: LibQUAL+
Service quality
Library users
Cornell University Library (CUL)
Association of Research Libraries (ARL)
Issue Date: 22-May-2008
Abstract: This PowerPoint was presented at CUL's Professional Development Week on May 21, 2008. It presents a longitudinal view of CUL's LibQUAL+ data for the "core questions" that were asked in each of the three 2002, 2003 and 2005 surveys. The analysis focuses on showing similarities and differences between patron groups.
Appears in Collections:Assessment Findings about CUL

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LibQUAL_mining_2002_2005.ppsMicrosoft Powerpoint presentation that will always open as a slide show presentation349.5 kBMicrosoft PowerpointView/Open

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