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Please use this identifier to cite or link to this item:
http://hdl.handle.net/1813/10842
| Title: | What do users think of us? Mining three years of CUL LibQUAL+ data (PowerPoint presentation) |
| Authors: | O'Brien, Liane
Miller, Linda
Li, Xin |
| Keywords: | LibQUAL+
Surveys
Service quality
Library users
Cornell University Library (CUL)
Association of Research Libraries (ARL) |
| Issue Date: | 22-May-2008 |
| Abstract: | This PowerPoint was presented at CUL's Professional Development Week on May 21, 2008. It presents a longitudinal view of CUL's LibQUAL+ data for the "core questions" that were asked in each of the three 2002, 2003 and 2005 surveys. The analysis focuses on showing similarities and differences between patron groups. |
| URI: | http://hdl.handle.net/1813/10842 |
| Appears in Collections: | CUL Findings
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