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http://hdl.handle.net/1813/2187
| Title: | Creating an Integrated Public Services Desk - A Piece of Cake? |
| Authors: | Powell, Jill
Patterson, Mary
Koltay, Zsuzsa
Bryan, Linda |
| Keywords: | Integration
Library Services
Merging
Reference Services
Access Services
Circulation Services |
| Issue Date: | 12-Sep-2005 |
| Abstract: | This was presented on May 23, 2005 for Professional Development Week of Cornell University Library. The panel discussed the integration of access and reference services into a single public services desk. The speakers presented the goals and objectives for unifying the desks, methods of team building among the staff, and the impact of desk scheduling. |
| URI: | http://hdl.handle.net/1813/2187 |
| Appears in Collections: | Articles, Preprints, and Presentations by CUL Staff
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