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Please use this identifier to cite or link to this item: http://hdl.handle.net/1813/2187
Title: Creating an Integrated Public Services Desk - A Piece of Cake?
Authors: Powell, Jill
Patterson, Mary
Koltay, Zsuzsa
Bryan, Linda
Keywords: Integration
Library Services
Merging
Reference Services
Access Services
Circulation Services
Issue Date: 12-Sep-2005
Abstract: This was presented on May 23, 2005 for Professional Development Week of Cornell University Library. The panel discussed the integration of access and reference services into a single public services desk. The speakers presented the goals and objectives for unifying the desks, methods of team building among the staff, and the impact of desk scheduling.
URI: http://hdl.handle.net/1813/2187
Appears in Collections:Articles, Preprints, and Presentations by CUL Staff

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